Frequently Asked Questions

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Tickets may be bought online or at the door. Buying online can save time waiting in line! Tickets are now processed through TicketMaster (Universe). 

All ticket purchases will receive an email QR code confirmation to be scanned in and used for return entry. All customers must have a registration ticket for attendance purposes. 

We accept Credit, Debit and Cash at the doors. Tap pay may be available. Most vendors will accept both cash and cards at their booths.

We have a list of ticket levels and descriptions on the Tickets Page of our website.

Children 12 and under are free, but a children's ticket is required for attendance purposes.

Although a lot of vendors will have holiday-themed items and decor, you will find a wide range of products at our markets. From thoughtful holiday gifts to everyday items for yourself! 

A few products categories include: gourmet foods, clothing boutiques, artwork, home decor, florals, fragrances & skincare, crochet, children's gifts, and so much more!

Our peak hours are going to be Friday morning, and all day Saturday. If you would like to enjoy a less crowded shopping experience, we suggest to come after 2 pm on Friday or Saturday, or anytime on Sunday.

Tickets are valid for re-entry all days of the market. For re-entry, please show your wristband and email ticket confirmation at the door. 

Many of our vendors offer unique, one-of-a-kind handmade items. Arriving early gives you the advantage of being among the first to select from their products and ensures a broader range of choices!

We will post a vendor list for each market a few weeks out from each show on social media. If you came to a market and are looking for a specific vendor, you may find them by accessing the market map HERE. Click on the show you attended and you will be able to access a virtual map with everyone's profiles and contact info.

The convention centers do not allow animals in the building, unless they are registered service pets. 

Strollers are allowed, but it is very hard to navigate through the aisles with a stroller during peak hours. As to not block the walkways, we ask that you plan to come during less crowded hours. We suggest coming after 2 pm on Friday and Saturday, or anytime on Sunday.

You will be doing quite a bit of walking, so make sure to wear comfortable shoes! Seating will be available around each show to take a break. If you really want to get in the spirit, coordinate with your friends to wear fun holiday attire!

We have free parking available at all of our markets! For the American Bank Center, we buy out the parking lot so customers do not have to pay.

For a leisurely experience getting to see everything and chat with the vendors, we would recommend to plan for 2-3 hours. If you are time-restricted, you should be able to make it through in about 1 hour. 

We will have a photo booth set up to take fun holiday photos with your friends! At each of our markets, we try to have Santa in attendance during the entire event, but some markets may have limited hours. Please check the specific page for the market you are attending for updated hours. 

By participating in our events, you agree to be photographed or filmed, with the possibility of these images being used for advertising, website content, social media, or other purposes